

In the middle towards the bottom locate the disk number from earlier.This will allow us to view the drive’s health. Now click on Disk Management on the left-hand side.Document the disk number provided in this window (Disk 1, Disk 2, etc…).Right click on your external drive listed under Disk Drives.

If you see the drive is detected here continue reading. First check the Disk Drives section in the middle window by double-clicking it.On your keyboard, hold the Windows Key ( ) down and press R.If using a USB adapter, try connecting it without the adapter or use a different adapter.įor advanced troubleshooting steps select your operating system:Ĭheck both Device Manager and Disk Management in the Computer Management console:.If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.(Desktop Drives).No light could indicate the power adapter is not connected to power. Desktop Drives typically require a power adapter.

